Sales & CRM

Manage your customers, create quotations, and track your sales pipeline.

Sales & CRM Features

Customer Management

Create and manage customer profiles with contact information and history.

Quotations

Create professional quotations and convert them to invoices.

Key Concepts

Customer Types

  • Individual: Personal customer
  • Business: Company or organization

Quotation Status

  • Draft: Quotation being prepared
  • Sent: Quotation sent to customer
  • Accepted: Customer accepted the quotation
  • Rejected: Customer rejected the quotation
  • Expired: Quotation validity period has ended

Common Tasks

Best Practices

  • Keep customer information up to date
  • Set appropriate quotation validity periods
  • Follow up on pending quotations
  • Track customer communication history
  • Segment customers for targeted marketing